https://nova.newcastle.edu.au/vital/access/ /manager/Index en-au 5 SafeCX: a framework for safe customer experience in omnichannel retailing https://nova.newcastle.edu.au/vital/access/ /manager/Repository/uon:47018 Wed 13 Mar 2024 08:09:47 AEDT ]]> Maximising omnichannel shopping intention: the impact of experiencing flow and satisfaction https://nova.newcastle.edu.au/vital/access/ /manager/Repository/uon:55233 Wed 01 May 2024 15:42:36 AEST ]]> Investigating touchpoint use in omnichannels, and influence of company control on consumer judgements https://nova.newcastle.edu.au/vital/access/ /manager/Repository/uon:50205 Fri 07 Jul 2023 10:37:30 AEST ]]>